Providing excellent service and quality

We provide full scope of management and operations services to Provectous Trading.

Provectous Trading is a leading trader in raw materials servicing food and confectionery industries. Provectous Trading works closely with suppliers and customers across Europe, Africa and Asia.

Click to find out more about Provectous Trading.

We provide full range of management and operations services to soft commodities trading businesses. We have a professional team that has extensive expertise in these areas in order to achieve results and customer satisfaction

We make sure every single order gets treated and processed with the highest care and priority

We make sure every single trade gets executed with the most efficient manner

We make sure that products are delivered in a timely manner and in pristine condition

We make sure that the customer is always satisfied and will always continue doing business

We make sure that the bottom line always remains positive

Client relationship

Every client will receive a dedicated relationship officer. This will be "1 window" for all and any enquiries that might come up.

This way the clients are not second guessing who to contact.

On our end, client relationship officer will liaise with the entire team to make sure that the request will be completed to the satisfaction of the client.

Traders

Our trade desk is equipped not only to execute trades, but to source any products that are required y the clients. Our traders are also tasked with making sure that the quality is up to par. This way they will know that at the time of the trade that the products are exactly what was requested by the client.

As a risk management strategy, our traders can source products from different suppliers and ship the to the client at the same time. This way we mitigate some risks that might come from suppliers.

Logistics

In some respects logistics is even more important than the actual trade. Since our clients require physical delivery of soft commodities, logistics is a big part of our business.

Our logistics desk is making sure that the products are delivered via the most optimal route, whether be it cost or time. In addition, our Desk works constantly with surveyors to ensure that the quality along the entire logistics chain is not lost.